Hebbia Inc. Acceptable Use Policy

Last Updated: March 21, 2023

This Acceptable Use Policy (“Policy”) applies to customers’ use of all products offered by Hebbia, Inc. (“Hebbia”).  Capitalized terms used below but not defined in this policy have the same meaning set forth in the Main Services Agreement (“MSA”).

Customer agrees not to misuse the Hebbia Platform or help anyone else to do so.  For example, Customer will not do or attempt to do any of the following in connection with the Hebbia Platform:

• Interfere with, disrupt, or violate the integrity of the Hebbia Platform, including by
• Breaching or otherwise circumventing any security or authentication measures;
• Probing, scanning, or testing the vulnerability of any system or network;
• Accessing, tampering with, or using parts of the Hebbia Platform that you haven’t been invited to;
• Submitting or distributing viruses, worms, Trojan horses, corrupted files, or other destructive content;
• Using any robot, spider, scraper, or other unauthorized means to access the Hebbia Platform; or
• Interfering with or disrupting any user, host, or network;

Use the Hebbia Platform to upload, store, or search materials that include the following:

• Materials that contain or promote acts of violence, criminality, or terrorist activity;
• Materials that promote illegal or harmful activities or substances;
• Materials that are fraudulent, defamatory, obscene, profane, or indecent; or
• Materials that advance bigotry, hatred, or discrimination against any person or group of people;

Infringe the intellectual property, privacy, or publicity rights of third parties, including by submitting or sharing Customer Materials or content without appropriate authorization;

Harass any Hebbia personnel or representatives or agents performing support or other services on behalf of Hebbia;

Engage in or encourage any activity that is illegal, deceptive, fraudulent, or harmful of others’ rights, or harmful to Hebbia’s business operations or reputation; or

Violate applicable laws or regulations in any way.

Hebbia reserves the right to take appropriate action in response to violations of this policy, including suspending an Authorized User or Customer.

Privacy Policy for Data collection‍

We respect your privacy and are committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you or that you may provide when you sign up for our email newsletters or participate in our marketing campaigns and our practices for collecting, using, maintaining, protecting, and disclosing that information.

Information We Collect and How We Collect It:

We collect several types of information from and about users of our services, specifically information:

By which you may be personally identified, such as your name, postal address, email address, telephone number ("personal information");

That is about you but individually does not identify you; and/or

About your internet connection, the equipment you use to access our services, and usage details.

We collect this information directly from you when you provide it to us and automatically as you navigate through our services.

How We Use Your Information:

We use information that we collect about you or that you provide to us, including any personal information:

To present our services and its contents to you.

To provide you with information, products, or services that you request from us.

To fulfill any other purpose for which you provide it.

To notify you about changes to our services or any products or services we offer or provide through it.

To allow you to participate in interactive features on our services.

Disclosure of Your Information:

We do not share, sell, or otherwise disclose your personal information for purposes other than those outlined in this Privacy Policy. However, we may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

Data Security: We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, the safety and security of your information also depend on you.

Changes to Our Privacy Policy: It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users' personal information, we will notify you through a notice on the website home page. The date the privacy policy was last revised is identified at the top of the page.

Contact Information:

To ask questions or comment about this privacy policy and our privacy practices, contact us at: support@hebbia.ai